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Terms & Conditions

Last updated on 09 Sep 2023

Welcome to Creative Florist & Flowers LLC’s website, located at https://uae.creativefloristdxb.com/. By accessing or using our website and the services provided herein, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our website or services.

Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website and services.

Use of the Website

Eligibility: You must be at least 18 years old to use our website and services.

Accuracy of Information: You are responsible for providing accurate and up-to-date information when using our website and services. Creative Florist & Flowers LLC is not responsible for any consequences resulting from inaccurate or outdated information.

Prohibited Activities: You agree not to engage in any activities that are illegal, unethical, or violate these Terms & Conditions while using our website.

Orders and Payments

Order Placement: By placing an order through our website, you agree to pay the stated price for the products or services selected. We reserve the right to reject or cancel any order at our discretion.

Payment: We accept payments via Visa, MasterCard, and Cash on Delivery. Payments are processed securely. Cash on Delivery is subject to availability in your area.

Cancellation and Refunds

Cancellation: You can cancel or amend your order up to 24 hours before the intended delivery date. Orders canceled within this timeframe will receive a 100% refund to the original payment method.

Refunds: Refunds will only be processed through the original mode of payment used during the transaction. Please allow up to 14 business days for the refund to reflect in your account.


Return Policy: If you are not satisfied with your order upon delivery, please contact our customer support team within 24 hours of receipt. We will do our best to address your concerns and ensure your satisfaction.


Privacy Policy: Your use of our website is also governed by our Privacy Policy, which can be accessed here. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

Contact Information

For any inquiries or concerns related to these Terms & Conditions or our services, please contact us at:

Creative Florist & Flowers LLC
Shop No.8 – G6 – Sheikh. Hamdan Colony Karama, Dubai – UAE
E-mail: [email protected]

Changes to Terms & Conditions

Creative Florist & Flowers LLC reserves the right to modify or update these Terms & Conditions at any time. Any changes will be posted on this page, and it is your responsibility to review them periodically.

By continuing to use our website and services after any changes to these Terms & Conditions, you agree to be bound by the updated terms.

Thank you for choosing Creative Florist & Flowers LLC. We appreciate your business and look forward to serving your floral needs with the utmost care and dedication.