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Refund and Returns Policy

Last updated on 09 Sep 2023

At Creative Florist & Flowers LLC, we are committed to delivering an exceptional floral experience. If, for any reason, your purchase does not meet your expectations, please take a moment to familiarize yourself with our return and refund policy:

Payment Options

For your convenience, we accept payments via Visa, MasterCard, and Cash on Delivery. You can securely complete your payment using your Visa or MasterCard debit or credit card in AED or USD.

Cancellation & Refund Policy

You have the flexibility to cancel or modify your order up to 24 hours before the scheduled delivery date. If you choose to cancel within this timeframe, we will issue a full refund, crediting the original mode of payment. Please allow up to 14 business days for the refund to appear in your account.


Should your order fail to meet your expectations upon delivery, kindly reach out to our customer support team within 24 hours of receiving it. We are dedicated to making things right and ensuring your utmost satisfaction.

Get in Touch

Should you have any inquiries or concerns regarding our return and refund policy, please do not hesitate to contact our customer support team at [contact email address]. We are here to assist you and are committed to providing the highest level of service.

Thank you for choosing https://uae.creativefloristdxb.com for your floral needs. We highly value your satisfaction and will tirelessly work to address any concerns, ensuring your complete happiness with your purchase.